Frequently asked questions

• Location & Transportation

  • How can guests get around from Puerto Azul Hotel by public transport?

    Plaza del Charco bus stop is fairly close to the hotel.

  • How can guests travel to and from the airport?

    Guests can request car hire service.

  • Where can guests find the 2-star hotel?
    • Location Score: this hotel is in Puerto de la Cruz, rated 9.5/10.
    • Strolling Distance: the town centre, 10 minutes on foot.

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at this smoke-free property?

    The Puerto Azul features a sundeck, spa therapy, a picnic area, and a golf course.

  • Are there notable attractions close to the accommodation?
    • The delightful Sitio Litre Garden sits around 25 minutes' walk away from this property.
    • Risco Belle Aquatic Gardens stands approximately a 5-minute drive away from this 2-star hotel.
    • Playa de San Telmo awaits 750 metres away.
    • Orchid garden sits 1.2 km from the hotel.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at this 2-star hotel?

    This property provides check-in hours from 15:00 until 23:59.

  • What are the property policies at the accommodation?
    • Payment Choices: Visa, Mastercard, and American Express, alongside other payment methods.
    • Reservation Changes: free cancellation applies to bookings.
    • Smoking Zones: smoking is limited to dedicated areas.

• Dining & Breakfast

  • What dining options are available at the hotel and nearby?
    • Nearby Favorite: El Patio del Puerto de la Cruz serves Mediterranean cuisine and is a mere 150 metres away.
    • Nearby Pick: Restaurante-Pizzeria Don Camilo, a restaurant, sits only 150 metres from this accommodation.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the 2-star hotel?

    Every room features a writing table and includes soundproof windows.

• Beach & Sports

  • What sports and fitness options are offered at the property?
    • Fitness Facilities: a fitness centre; plus showers and hair dryers.
    • Fitness Classes: on-site amenities include fitness classes.

• Property Facilities & Services

  • What general amenities and property facilities are at Puerto Azul?
    • Premises: this 2-star hotel is home to luggage storage.
    • On-Site Facilities: guests will also find a lift and a vending machine at this accommodation.
    • Leisure: the lounge comes with newspaper stand.

• Parking & Accessibility

  • In what ways does this hotel support guests with special needs?

    At this property, guests have access to wheelchair access, accessible bathrooms, and rooms with accessible facilities.