Frequently asked questions

• Sightseeing & Attractions

  • What leisure facilities are available at H10 Conquistador hotel?

    Guests at the hotel can enjoy massage therapy and playground.

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • Cuisine: La Vita e Bella restaurant serves Italian and Asian dishes.
    • Worth the Trip: Tony Roma's, a restaurant, is approximately a 5-minute walk away.

• Wellness & Pool

  • What spa options does this smoke-free hotel offer?
    • Spa Highlights: a Turkish steam bath, a treatment room, a solarium, and a hot tub.
    • Treatment Access: an additional charge applies to manicure.
    • Spa Menu: body wraps, body scrub, and pedicure, as well as a head massage, a couples' massage, and a facial massage.
    • Wellness Services: a spa and wellness centre, and 3 treatment rooms available at no extra cost.

• Family & Pets

  • What family services and children's amenities are available at H10 Conquistador?
    • Space for Kids: children club available for younger guests.
    • Kids Activities: kids can enjoy kids' outdoor play equipment and board games.
    • Restricted Areas: children are not allowed in a fitness centre and a spa area.
  • What are the pet rules and charges at the 4-star hotel?

    Service animals are allowed.

• Location & Transportation

  • How can guests get around from the property by public transport?

    Zentral Center bus stop is a stone's throw from the accommodation.

  • Where is this property situated?
    • Location Score: the H10 Conquistador is in Playa de las Americas, rated 9.4/10.
    • Around the Corner: an entertainment district lies close by.
    • Strolling Distance: the centre of Playa de las Americas, 10 minutes on foot.

• Check-in/Check-out & Policies

  • How do check-in and check-out work at the 4-star hotel?

    This hotel provides check-in hours from 15:00 until 23:59.

  • What policies apply at the property?
    • Free Cancellation: free cancellation terms apply.
    • Payment Flexibility: American Express, Mastercard, and Visa, in addition to other payment methods.
    • Property Smoking Policy: smoking is allowed.

• Room & Bed Comfort

  • What in-room amenities does this accommodation provide?
    • Practical Conveniences: an iron and ironing board with air conditioning.
    • In-Room Security: the hotel offers an individual safe.

• Beach & Sports

  • What can guests do to stay active at this 4-star hotel?
    • Facility Access: a gym, available free of charge.
    • Fitness Facilities: a gym area; plus complimentary water, bottled water, and hair dryers.
    • Fitness Classes: on-site amenities include fitness classes.
    • Sports on Offer: guests can enjoy table tennis, billiard, and darts.

• Property Facilities & Services

  • What property facilities and services are available at this 4-star hotel?
    • Premises: the accommodation is home to luggage storage and a barber shop.
    • Accessibility: guests have access to a lift.
    • Leisure: the lounge comes with satellite television.