Frequently asked questions

• Wellness & Pool

  • What does the pool at Hotel Casa Del Sol offer?

    Guests can enjoy views of the terrace from an outdoor swimming pool.

• Location & Transportation

  • What are the nearest transport links to the 3-star hotel?

    The property is within easy reach of Calle Suiza bus stop.

  • What airport transport is available at Casa Del Sol?

    Guests can request car hire service.

  • Where is the hotel situated?

    This 3-star hotel is 10 minutes on foot from Puerto de la Cruz city centre.

• Sightseeing & Attractions

  • What leisure options are available at this hotel?

    This accommodation features leisure facilities:

    • A sun deck
    • A shared lounge
    • A picnic area
    • A game area
    • A reading lounge
    • A TV lounge

  • What attractions are located near this 3-star hotel?
    • The remote Playa de el Bollullo Beach sits 2.6 km away from the property.
    • The upstairs Casa de los Balcones Museum - around 3 km away from the hotel.
    • Parque Taoro sits only 13 minutes' walk from this 3-star hotel.
    • Playa de San Telmo, only 14 minutes' walk from this accommodation.
    • Botanical Garden - a 17-minute walk away.

• Check-in/Check-out & Policies

  • What is the arrival and departure policy at the 3-star hotel?

    This property provides check-in hours from 15:00 until 23:59.

  • What policies should guests know about at the hotel?
    • Free Cancellation: free cancellation terms apply.
    • Settlement Types: Mastercard, Visa, and Maestro.
    • Property Smoking Policy: smoking is allowed.

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • Short Stroll: 7 minutes away, El Rey de las Tortillas serves European cuisine.
    • Nearby Pick: Park Cafe-Restaurante, a restaurant, sits approximately 5 minutes' walk from this hotel.

• Room & Bed Comfort

  • What in-room amenities does the accommodation provide?

    Guests can relax on an individual balcony furnished with a swimming pool and a kitchenette.

• Property Facilities & Services

  • What property services and facilities are available at the property?
    • Premises: this accommodation is home to luggage storage and a restaurant.
    • Guest Conveniences: currency exchange is offered on-site.
    • Rentals: guests can rent hire and cars.
    • Leisure: the lounge comes with table tennis and pool table.

• Parking & Accessibility

  • What accessibility features are offered at the Casa Del Sol?

    The property offers accessible bathrooms, rooms with accessible facilities, and wheelchair access.